Clarity Begins at Home...
Clarity Begins at Home...

Meet the Diamond Hearing Services Team

As a team we have extensive experience, with three of us having qualified as hearing aid audiologists during the 1990s. We have worked together in some of the country's national dispensing organisations, including back in the days of analogue hearing devices. We have been fortunate enough to witness all the remarkable changes the digital era has brought about, and are proud to keep up to date with the help of all the main hearing aid manufacturers, including Oticon, Widex, Resound and Phonak.

Richard Walsh
07971 876 627
Along with Robert, Richard is a co-founder of Diamond Hearing Services. With over 25 years experience as an audiologist, he covers South Wales and the South West of England.
Robert Iles
07779 027 773
Based in Chippenham, Rob is a co-founder and Director of Diamond Hearing Services. Qualified as an audiologist in the early 1990s, he covers Wiltshire, Oxfordshire and Somerset.
Mark Cole
07780 702012
Mark joined Diamond Hearing Services in 2018 and looks after our clients in the South of England, from Salisbury across to Surrey. He has been in the industry for more than 15 years.
Steve Barnes
07525 171023
Having worked as an audiologist for more than 25 years, Steve joined our team in 2019 to oversee our expansion into Devon and Cornwall.
Penny Harrison
Hearing Care Assistant
An integral part of our close-knit team, Penny became our hearing care assistant in 2019.
Molly & Olivia Walsh
Admin Assistants
Keeping our back office ticking over, Molly & Olivia are the second generation of the Walsh family to work at Diamond Hearing Services.


Our network includes a number of associated outlets, as well as providing an at-home service to a number of retirement villages, with free home visits are still being available for the majority. We also arrange exhibitions and provide presentations to groups and societies such as Probus, CSRF, Women's Institute and the Royal British Legion. Feel free to request a summary of how we like to present. We aim to be entertaining as well as informative.


All our hearing assessments, talks and presentation are free of charge. Hearing aids are supplied at VERY competitive prices and are, of course, subject to a 60 day return period, with most devices being covered by an up to five year warranty. Our free aftercare and service is performed to the highest standard.


If you would like to contact any of our team directly, please call them on the numbers provided, or drop us an email on

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© Diamond Hearing Services Limited
18 Hardenhuish Avenue
SN15 1NW
07779 027773