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Best Hearing Aid Providers Overview from Which?(As at 2015)
We've surveyed just over 400 Which? members who have bought a hearing aid in the past three years to find out about their buying experiences from high street retailers in the UK, including Boots, Hearing Care, Amplifon, Specsavers Hearcare and Hidden Hearing.
Based on the results, we've created unique customer scores and ratings. You can see customer scores for all major brands in the table below, as well as star ratings for other factors, such as level of service, knowledge of staff and pricing.
Overall, 8% of Which? members say they have hearing loss but a further 17% say they suffer hearing loss but haven't done anything about it.
See below, how customers rate private hearing aid retailers, such as ourselves:
After many years of gradual hearing loss, difficulty in restaurants, television volume turned up and my wife getting fed up with repeating herself, I had to face up to the fact that I needed help. I read the Which?® review of hearing aid providers which rated local independents more highly than the big chains in terms of quality of service and price. Within two weeks, Diamond Hearing Services had assessed my hearing in my own house and two weeks later fitted my new aids. I had one further appointment for a minor adjustment. The service has been very professional and efficient leaving me with restored hearing.
I wholeheartedly recommend Diamond Hearing Services, my only regret is that I hadn't contacted them a few years ago!